Increase Back Office Productivity
Evalyze is an innovative platform that uses Artificial Intelligence and Advanced Analytics algorithms to automatically distribute, monitor, optimize the back office tasks amongst the operators.
Upon receiving the front office processes, Evalyze distributes and prioritizes them in realtime to the back office operators, managing the entire workflow until they get completed. All this in the most efficient and optimal way, according to the SLAs and defined objectives, which allows the solution to continuously distribute the most priority case for the organization at each moment.
Thus, by working on the IT system, in the tasks performance and in the intelligent allocation of resources (Advanced Analytics algorithms allow to plan the teams according to the desired service levels - capacity planning), Evalyze increases Back Offices’ productivity up to 30%.