Closer's consulting services incorporate software solution analysis, design and implementation or optimization for each client.

We develop projects that are tailored operational solutions, information management systems, customization and integration tools, segmentation solutions, customer relationship management, workflow and process assurance, among others. These comprise a broad range of projects and skills that allow us to master critical business processes and several technological frameworks.

Information management solutions (data warehouse, risk, cost effectiveness, objectives, performance evaluation, marketing, business performance and customer service, etc.) are recognized as important sources of competitive advantage, contributing insight into quality, integrated business information and increased clarity across the whole of an organization. In an extremely competitive market, which places a greater demand on organizations, including more and better decision support information, Closer's capabilities, together with available technological and communicational skills, allow us to develop solutions focused on our client's specific needs, available in a multi-channel logic to broad targets at several functional and hierarchical levels.

Likewise, proper management of several risk types (credit, market, concentration, etc.) that affect organizations is a key requirement in today's world, whether from a regulatory perspective, as well as from a good management practices perspective. Closer has strong expertise in this area, by investing in research and development of new risk assessment methodologies and IT support that add control and management capabilities to clients.

Systematic control and monitoring of organizational activities - business assurance - besides providing additional fluidity and business process simplicity, it is usually associated with strong financial-based impacts that emerge from increased revenue, reduced costs and reduced operational risk. This also ensures required compliance levels by various regulatory and supervising entities. In this context, we have developed computational modules that confront ongoing business activity results with expected and desired results, aiming to identify and correct flaws either in actual business processes or information systems that support them, as well as related communication / integration.

We strongly believe that our success relies on our ability to innovate and develop our own distinctive solutions that contribute real value to overall market needs.